Overcoming Knowledge Integration Barriers in ERP Implementation Using Action Research Approach
نویسندگان
چکیده
This study focuses on documenting the barriers of knowledge integration between the organizational culture and the bestpractices supported by an ERP system using an Action Research approach. The findings contribute to the ERP literature because they provide managers with different knowledge integration barriers that appear during ERP implementation, and how authors, using an AR methodology, surpassed these problems. Moreover, this study offers a knowledge integration perspective to understand the ERP implementation as a whole process that involves internal and external stakeholders. In this regard, the training with a holistic vision is suggested to increase the likelihood of success of the ERP implementation project. Finally, some trends for future research are provided.
منابع مشابه
Barriers to ERP Implementation: An Action Research
This paper examines the implementation of Enterprise Resource Planning (ERP) system in a multinational organization. In doing so, it evaluates and critiques the existing literature, and then provides an alternative analysis of ERP implementation based on the concept of knowledge integration, which involves the on-going interaction cross-functionally between organizational members. By examining ...
متن کاملKnowledge integration processes within the context of enterprise resources planning (ERP) systems implementation
The empirical findings from an organization, which adopted and implemented ERP, are presented. The focus of this empirical research was to understand the nature and processes of knowledge integration that occur during ERP implementation. While one objective of this paper then is to develop a conceptual framework of knowledge integration, a second objective is to focus on the methodology and dem...
متن کاملExploring knowledge sharing in ERP implementation: an organizational culture framework
This is a multi-site case study of firms that have implemented enterprise resource planning (ERP) systems. It examines eight dimensions of culture and their impact on how ERP implementation teams are able to effectively share knowledge across diverse functions and perspectives during ERP implementation. Through synthesizing the data, we develop a cultural configuration that shows the dimensions...
متن کاملBarriers to ERP system use Overcoming a troublesome post-implementation phase
As a way to broaden its offering Saab Support and Services started to implement a new ERP system in 2009. The main reasons were to be able to handle larger integrated solutions from its customers and achieve synergies between its many programmes; these benefits have only partially been achieved. ERP systems are a subject that has generated a lot of literature which describes how an implementati...
متن کاملOvercome Knowledge Barriers in Erp Implementation
Researchers and practitioners have pointed out that ignorance of knowledge transfer from consultancy to client is the reason for high ERP implementation failure rate. Although IT implementation and Innovation diffusion research have identified and empirically investigated various implementation success factors, few studies have empirically examined influential factors from the knowledge transfe...
متن کامل